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My Health Connect
Accepting referrals — Australia-wide (phone/video)Coordination & Planning

Support Coordination

Help to understand and get the most from an NDIS plan, coordinate providers and build capacity.

About this service

Practical, hands-on support coordination — helping participants and families make sense of their plan, connect with the right providers, and build confidence over time. Independent, respectful and non-directive. Delivered by phone and video, so it isn't tied to a physical service area — support coordination is available to participants anywhere in Australia.

Who this service is for

  • Participants with a support coordination line in their plan
  • People new to the NDIS who need help getting started
  • Participants with multiple providers who want clearer coordination
Delivery method
  • In-home
  • In the community
  • Telehealth
Participant age range

7+

NDIS registration group

Support coordination

Assistance to understand and use an NDIS plan, connect with providers, and coordinate services and supports.

Workforce requirements
  • Recognised qualification or demonstrated experience in support coordination
  • NDIS Worker Screening Check
  • My Health Connect national induction

How to refer

Email us a short overview of what the participant would like to achieve. We'll confirm availability within a few business days. We'll arrange a secure way to share NDIS details if needed.

My Health Connect is currently undergoing NDIS registration. Service delivery, staffing and pricing are aligned with NDIS Practice Standards and price limits.