Skip to main content
My Health Connect
Get started

Support that connects with your life

My Health Connect provides respectful, reliable and well-coordinated NDIS supports shaped around each participant's goals, choices and daily life, delivered across the ACT and selected NSW regions.

Get startedFind Services Near You

Now accepting enquiries across the ACT and selected NSW regions.

Support coordination is delivered by phone and video, so it isn't tied to where you live — get in touch from anywhere in Australia.

A My Health Connect participant and support worker preparing a meal together in a bright kitchen.
Currently accepting
ACT · Selected NSW
Locations

Where we are today, and what's next

My Health Connect currently delivers services in the ACT and selected NSW regions, with further states and territories planned.

Check your postcode
ACTAustraliaAccepting referrals

Australian Capital Territory

Our first delivery location — currently accepting NDIS referrals for daily living, community participation and capacity-building supports.

ACT services
NSWAustraliaSelected regions accepting referrals

New South Wales

Selected NSW regions are accepting referrals now. Contact us to confirm availability in your area.

NSW services

Planned states and territories

We plan to expand to these states and territories. They are not yet open for referrals.

Victoria · Queensland · South Australia · Western Australia · Tasmania · Northern Territory

Register your interest for updates in your area — we'll let you know when we begin taking referrals near you.

Our services

Practical, participant-centred NDIS supports

Every service is delivered in line with each participant's plan, goals and daily life. Availability varies by location.

View all services
Accepting referrals — ACT

Household Tasks

Learn more about Household Tasks
Accepting referrals — Australia-wide (phone/video)

Support Coordination

Learn more about Support Coordination
Why My Health Connect

Nationally designed. Locally delivered.

One national quality framework, delivered by small local teams. These commitments shape every conversation, every visit and every service agreement.

  • Consistent teams

    Small, well-supported local teams who get to know each participant and family over time.

  • Participant choice and control

    Support shaped around each participant's goals, choices and daily life — never the other way around.

  • Respect and dignity

    Plain-language conversations, clear expectations and a commitment to treating people the way we'd want to be treated.

  • Safe service delivery

    NDIS Worker Screening, national quality framework, incident-management processes and safeguarding oversight.

  • Privacy

    We only collect what we need to respond, and we don't share information without consent.

  • Feedback and complaints

    Every participant has clear ways to raise a concern or complaint — and to have it acted on.

How it works

A simple, respectful referral pathway

Whether you're a participant, family member or support coordinator, our process is clear and easy to follow.

  1. 1

    Enquire

    Contact us by phone or email. Tell us a little about the participant, their goals and what supports they're looking for.

  2. 2

    Match

    We check availability in the participant's location, discuss options and confirm what we can offer.

  3. 3

    Onboard

    Service agreement, meet-and-greet with the support team, and a plan tailored to the participant's day-to-day life.

  4. 4

    Begin support

    Support commences with a consistent team, regular check-ins, and clear pathways for feedback or change.

Get startedContact our team

Ready to talk about the right supports?

Reach out to our team — we'll listen, confirm what's available in your area and help you take the next step.

Get startedContact us